FAQ

When will I receive my seasonal box?
Your seasonal box arrives around 10 working days after every 3rd successful membership fee. 4 Seasons equals 4 boxes - for summer, autumn, winter and spring...
Tue, 2 Apr, 2024 at 7:38 AM
How do I choose my box?
First, log in by clicking “MEMBER LOGIN” on the menu at the top right of your screen. If you cannot recall your password to log in, you can reset it here: h...
Fri, 27 Sep, 2024 at 12:24 PM
How does the membership work?
Accessories: We're your stylist in a box!  The monthly membership fee for our Full Box membership level is currently R458 p/m. Every 3 months, Full ...
Wed, 19 Mar, 2025 at 7:43 AM
How do I use a voucher code?
Please visit our online store at https://shop.theboxfashion.co.za/ and add all the items you love to your cart. If you're an active member, remember to ...
Tue, 8 Apr, 2025 at 8:22 AM
Why should I log in?
Members need to log in to see their online profile - https://theboxfashion.co.za/profile/membership/ - where they can choose their box, track their payments...
Mon, 25 Mar, 2024 at 3:00 PM
How can I use online store credit?
To use your online store credit, visit https://shop.theboxfashion.co.za/ and log in. It is very important that you are logged in to have your credit avail...
Wed, 11 Dec, 2024 at 11:56 AM